Everyone was courteous and the process from making the appointment, using the key-drop option for after hours drop off, and the updates by phone were appreciated. I was, however, disappointed that the oil change which included "topping off all fluids" did not include filling the DEF reservoir. The level was low enough that a reminder was displayed on the DIC at each startup.
I was treated well by the staff and the service requested was performed in a timely manner. However, I have a hard time justifying paying $53.00 for a 5 quart oil change on a 4 cylinder engine when I get the oil changed in my truck, which has a V8 engine and requires 7 quarts of oil for $52.00. It would be difficult for me to recommend anyone to you for this type of service since I know that the cost is not in line with other service providers in this town.