Excellent service as always. However, it would be nice if you offered more coupons/discounts for your steady customers. Such as get one oil change free after purchasing several. Kinda like a punch card:)
Took my Traverse in for the 4th time for front end noise and a leak. I was told the front strut was locked up, needed rear shocks, front end alignment and a leak on steering rack. Struts are 2-3 months old and you all just did a front end alignment when I changed the struts. You all finally found leak but power steering reservoir was empty.
Hello, we appreciate you taking the time to share your experience. It is our goal that every customer leaves satisfied with their service, so we are disappointed to hear that you did not. When you have an opportunity, please contact us at (270) 215-1953 so we can address your concerns. We hope to hear from you soon.
Hello, thank you for taking the time to let us know about your experience. We will absolutely do our best to refine our levels of service moving forward. If there is anything else we may do to assist you, please do not hesitate to reach out!