Our Reviews
Joel B|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/20/2026
Ryan was great!
DAVID TAYLOR
3/21/2026
We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
George M|2006 GMC Envoy
Confirmed Service Customer
9/12/2025
Disappointed that they could not spend more time diagnosing the check engine light.
9/15/2025
George, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (270) 228-4464 so we may identify ways to improve your experience.
OWENSBORO, KY
Phil S|2007 Chevrolet Equinox
Confirmed Service Customer
9/9/2025
This was very disappointing, you call and tell me the part i need you can't order, give me the part description and part #, tell me to find it, order it, and bring it in and you will put it on. That's a first, and a last time for you to work on this vehicle.
9/10/2025
Phil, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Don Moore Chevrolet GMC (270) 228-4464
OWENSBORO, KY
Douglas R|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/24/2025
It was at the collision center. I believe they used the old motor from my tailgate and charged me for a new one. I have the old tailgate without a motor
9/25/2025
Douglas, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (270) 228-4464 so we can work towards a resolution.
PHILPOT, KY
Mark S|2010 GMC Acadia
Confirmed Service Customer
9/15/2025
Good
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
OWENSBORO, KY
Mary C|2015 GMC 1500 Sierra
Confirmed Service Customer
9/23/2025
The ladies at service were excellent help and knowledgeable and courteous The mechanic came up to explain in even more detail, great experience
9/24/2025
Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILPOT, KY
Ronald C|2024 Buick Enclave
Confirmed Service Customer
9/23/2025
Service was easily scheduled and promptly completed
9/24/2025
Ronald, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Paul S|2020 Chevrolet Colorado
Confirmed Service Customer
9/25/2025
It was fine. Victoria was helpful and friendly.
9/27/2025
Paul, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITESVILLE, KY
James B|2025 GMC Sierra 1500
Confirmed Service Customer
9/8/2025
Great friendly people who do a great job!!
HENDERSON, KY
Misty R|2019 Chevrolet 3500HD Silverado
Confirmed Service Customer
9/24/2025
Spent $1600 to repair truck Two days later same issue Spent another $1000 Didn’t drive 15 miles Same issue First time truck was returned my wife was so rudely and belligerently talked to by the tech Jacob that Bailey was ashamed and embarrassed … she apologized profusely for his behavior The second time my wife was told by Cody … Maybe you should take your truck somewhere else. I took it back and Colton came out as I’m sure Jacob and Cody are near as mouthy face to face with a man. We tried to work thru codes and it appears now I’ll have to spend another $400 to get truck right. This is AFTER Cody said a GM tech came down to assure our truck was repaired correctly. Bailey and the women at the front desk to receive customers are outstanding!!!!! Jacob and Cody are not much Colton seems to competent I have been a customer of Don Moore since 1992. I take my Chevy 3500 HD High Country to them because I expect professional/competent service. Not to have my wife treated to the way she was and have my truck misdiagnosed and expect me to pay for the mistakes. It’s not our fault DM tech can’t fix our truck. We get treated like we’re the bad guys cause we complain about spending $2700 in repairs while our truck sat on the lot for almost 3 weeks AND IT’S STILL NOT RIGHT
9/24/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 228-4464 when you have a chance. Thank you, and we look forward to hearing from you.
PHILPOT, KY
James J|2025 Chevrolet Traverse
Confirmed Service Customer
10/7/2025
Great!!!
10/8/2025
James, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENSBORO, KY
Kevin D|2026 Chevrolet Silverado 1500
Confirmed Service Customer
10/13/2025
We had a great experience. David jones was great he worked with us on finding the perfect vehicle.
10/14/2025
Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Don Moore Chevrolet GMC! We sincerely value your business and look forward to your next visit!
BOWLING GREEN, KY
Tony C|2018 Chevrolet Equinox
Confirmed Service Customer
10/16/2025
Service was great!
10/19/2025
Tony, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
OWENSBORO, KY
Tresa B|2013 Chevrolet Malibu
Confirmed Service Customer
9/15/2025
I had booked a cabin at Ky lake that I had to cancel due to the fact that my car wasn't done on time, lost my deposit. I wish they had reached out to me to let me know that it was going to take longer than expected before I was dropped back off.
9/16/2025
We really appreciate your feedback! Please reach out to us at (270) 228-4464 so we may identify ways to improve your experience.
BEAVER DAM, KY
Robert N|2020 GMC 1500 Sierra
Confirmed Service Customer
9/29/2025
I had my truck serviced and tires rotated. When it was finished, I got in it and started to leave… there was no sticker on the windshield to note when next service should be. I got out, went back to the desk and asked for a sticker….. which Victoria apologized and got the sticker. After leaving, I scrolled thru info on the truck… it showed that one tire was 10 pounds less than the other three! The tires were rotated … I don’t understand why the poundage was checked in each when the rotation was done ??? When I got home, even tho I paid for service and tire rotation, I had to get my air compressor and air up my tire. That is not the way servicing is suppose to work. I will say that Victoria and the other young lady in the service area are very polite and helpful.
9/30/2025
Robert, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (270) 228-4464 so we can work towards a resolution.
BEAVER DAM, KY
Gary H|2020 Chevrolet Equinox
Confirmed Service Customer
10/20/2025
My experience is always excellent. I think I worked with Peyton. I am very happy. A foot note: I have friends that get vehicles out of town. I tell them it makes no sense. Keep up the good work!
10/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Don Moore Chevrolet GMC
OWENSBORO, KY
Alvie S|2021 GMC Canyon
Confirmed Service Customer
9/29/2025
Service was great, the cafe was nice to wait in
9/30/2025
We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
TELL CITY, IN
Jeffrey R|2025 Chevrolet Traverse
Confirmed Service Customer
10/9/2025
Good.
10/11/2025
Jeffrey, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CENTRAL CITY, KY
Harold G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/14/2025
Aaron, took care of through the entire process from the first call all the way to the closed sale and follow up. I would recommend him to anyone! He is very knowledgeable, tech savvy, nice and polite and makes you feel like a friend.
AARON DUNN
10/15/2025
Harold, we're happy you found our staff to be so supportive during your experience here at Don Moore Chevrolet GMC. Thank you again for choosing Don Moore Chevrolet GMC, and we hope to see you again.
BEECHMONT, KY
Kyle H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/17/2025
Wonderful amazing staff very helpful and friendly my favorite and only car dealership to go to for anything
10/20/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Moore Chevrolet GMC. We can't wait to see you again, have a great day.
PHILPOT, KY
Gayle Y|2021 Buick Encore GX
Confirmed Service Customer
10/21/2025
Employees are very kind and helpful.
10/22/2025
Gayle, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Patrick B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/25/2025
David and Victoria do an excellent job in the service department.
10/27/2025
Patrick, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
OWENSBORO, KY
David B|2020 GMC Terrain
Confirmed Service Customer
11/3/2025
Overall if you have a problem they will help you fix it. I'm very pleased at the service they provided.
11/4/2025
David, your satisfaction is important to us, so we want to sincerely thank you for choosing Don Moore Chevrolet GMC and we hope to see you again soon!
OWENSBORO, KY
Evan M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/6/2025
Fast and friendly service
11/7/2025
Evan, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PHILPOT, KY
Michael K|2025 GMC Yukon
Confirmed Service Customer
11/7/2025
Got my vehicle in and out for service in a very reasonable time.
11/9/2025
Michael, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
OWENSBORO, KY
Richard K|2026 Chevrolet Equinox
Confirmed Service Customer
10/15/2025
Well, we had a wonderful time getting a new car and the sales person was absolutely wonderful
10/16/2025
Richard, Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PROVIDENCE, KY
June G|2018 Chevrolet Traverse
Confirmed Service Customer
10/19/2025
I have been bringing my car in for 4 months and then this last time I got it back I had a flat tire and no oil in my car. How does it go in for air conditioning and come out with no oil and a flat?
10/20/2025
June, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 228-4464 to discuss your concerns, as your satisfaction is of utmost importance to us.
OWENSBORO, KY
Alda C|2017 Buick Encore
Confirmed Service Customer
10/22/2025
Very nice and professional. Was taken care of promptly.
10/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HARTFORD, KY
Timothy S|2019 GMC 2500HD Sierra
Confirmed Service Customer
11/10/2025
Waited 2 hours for oil change. Tech took my car out back and parked it. Told hostess it was out front. Walked around 20 minutes looking for my truck. Sticker for oil change was not done. Did I really get an oil change? I will looking for options when it comes to service.
11/11/2025
Timothy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 228-4464 to discuss your concerns, as your satisfaction is of utmost importance to us.
OWENSBORO, KY
Kerry B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/12/2025
Always a good experience!
9/15/2025
Kerry, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SANTA CLAUS, IN
Thomas M|2018 Chevrolet Equinox
Confirmed Service Customer
9/29/2025
Great service. Friendly staff
9/30/2025
Thomas, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
OWENSBORO, KY
Rebecca (becky) S|2021 Chevrolet Blazer
Confirmed Service Customer
10/21/2025
Quick service
10/22/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
OWENSBORO, KY
Jared L|2025 Chevrolet Tahoe
Confirmed Service Customer
10/27/2025
Very nice checked me right in.
10/27/2025
Jared, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
OWENSBORO, KY
Christine O|2023 Chevrolet Traverse
Confirmed Service Customer
10/27/2025
oil changed, however I had to call and request the work order to be sent. I also asked the man on the day it was done, if they rotated the tires, he said yes, it wasn't stated on the work order, so i would say it probably wasn't done
10/28/2025
Christine, we are disappointed to hear that you did not have a more positive experience with us at Don Moore Chevrolet GMC. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 228-4464 when you have a chance. Thank you, and we look forward to hearing from you.
GRANDVIEW, IN
Gary C|2026 GMC Terrain
Confirmed Sales Customer
11/7/2025
Every person that I dealt with at the dealership was professional in every respect. The salesman, Aaron Dunn, went beyond my expectations to ensure that my every concern was resolved. A parts failure occurred on the vehicle the very next day after delivery. Aaron tackled this issue head-on and while it took a few days to resolve he stayed with the issue and kept me updated at every event during the process. The delay was compounded due to a week-end as well as the parts acquisition supply chain. Thanks to Aaron and the entire staff at the Don Moore dealership at 3232 Villa Point in Owensboro for a memorable experience. Well done!
AARON DUNN
11/9/2025
Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Don Moore Chevrolet GMC! We sincerely value your business and look forward to your next visit!
MANITOU, KY
Michael F|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/11/2025
Very courteous and friendly service when I arrived for my oil change.
11/12/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Joshua N|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/12/2025
I recently purchased my 2026 Chevrolet Tahoe RST, and I couldn’t be happier with the experience! From start to finish, Ryan and Joe were absolutely incredible to work with. They made the entire process smooth, stress-free, and truly enjoyable. The Tahoe itself is loaded with upgrades—every detail is top-notch—and I couldn’t have asked for a better team to help me find the perfect vehicle. Ryan was patient, knowledgeable, and went above and beyond to make sure all my questions were answered. Joe made the financing and paperwork process a breeze, being patient, giving me a deal I couldn’t refuse, all with professionalism and care. It’s rare to find people who genuinely take pride in making sure their customers are completely satisfied, but Ryan and Joe did just that. I highly recommend working with them if you’re in the market for a new vehicle—you’ll be in great hands!
DAVID TAYLOR
11/12/2025
Joshua, thank you for your kind review; we are happy to pass along your comments to the team here at Don Moore Chevrolet GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
OWENSBORO, KY
Ronald C|2022 Chevrolet Blazer
Confirmed Service Customer
9/9/2025
Everything was fine. However, I was offered oil additive which is contrary to the advice in the owner’s manual. Not sure why Moore does not follow owner’s manual.
9/10/2025
Ronald, thank you for your kind review; we are happy to pass along your comments to the team here at Don Moore Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Jamie M|2021 Chevrolet Suburban
Confirmed Service Customer
9/16/2025
The customer rep did not return any of my messages so husband had to call and get directed to operator 5 times before the customer service rep answered. Once I got the vehicle back it still was not fixed. The loud noise is still happening
9/17/2025
Jamie, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (270) 228-4464 when you have an opportunity, and we will be more than happy to try and turn your experience around.
MACEO, KY
Harlan H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/8/2025
Good girl to help you out.
10/9/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
MORGANTOWN, KY
Paul L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/1/2025
Very Friendly Professional Young Lady at service desk! The technician forgot to put oil change sticker on windshield and clear percentage left on oil change on digital dash. Other than that it was fine
11/3/2025
Paul, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
RUMSEY, KY
Laura W|2015 Chevrolet Equinox
Confirmed Service Customer
11/2/2025
It’s been a month now since I bought my car. I have had it a total of 2 days and it’s been in repair shop ever since. I just made my first months car payment and only had it barely 2 days
11/4/2025
We regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (270) 228-4464 at your earliest convenience to discuss how we can turn your experience into a positive one.
CENTERTOWN, KY
James B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Very friendly
11/13/2025
James, thank you so much for the positive review! Thank you for choosing Don Moore Chevrolet GMC and we hope to see you again.
CORYDON, KY
Amanda S|2021 Chevrolet Trailblazer
Confirmed Service Customer
10/3/2025
I bought my 2021 Trailblazer on 9/18. I was smelling something that smelled like burnt oil. Took it in and spoke with service department. They were very attentive to my concerns. They scheduled me an appointment and took care of it. Awesome group of people and amazing service. .
10/6/2025
Amanda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CENTRAL CITY, KY
Laura H|2026 Chevrolet Equinox
Confirmed Sales Customer
10/3/2025
It was great to shop with no pressure to buy...answered all questions and were very easy to work with!
DAVID TAYLOR
10/6/2025
Laura, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
CAVE CITY, KY
James H|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/6/2025
While the service was great, I was disappointed with the initial scheduling process. The online scheduling needs work. I scheduled an appointment online for a Friday and then was told that it had to be on a Saturday because the appointment I scheduled was for oil changes only. I don't agree with that statement as there were multiple options available when I schedule the Friday appointment.
10/8/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (270) 228-4464.
UTICA, KY
Jeffery T|2023 Chevrolet Suburban 1500
Confirmed Service Customer
10/14/2025
Oil change and tire rotation was done in a timing manner
10/15/2025
Jeffery, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
James P|2025 Chevrolet Silverado EV
Confirmed Service Customer
10/14/2025
I am very happy how all my interactions went. Very rare now a days.
10/15/2025
James, thank you! We always love hearing from our customers and are glad you had such a positive experience with us. If you have any questions, please give us a call. We're always happy to help!
EVANSVILLE, IN
Steve S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/19/2025
I feel welcomed when I arrive. The service team is always professional. I feel that I can trust the welfare of my vehicle is in the best of hands.
10/20/2025
Steve, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
OWENSBORO, KY
Joe S|2023 Chevrolet Tahoe
Confirmed Service Customer
11/16/2025
Two out of the last three times we’ve have brought our vehicle in it has taken 2 and 3 hours for an oil change and tire rotation. I’ve taken vehicles to May other places and an hour would be pushing it.
11/17/2025
Joe, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 228-4464 to discuss your concerns, as your satisfaction is of utmost importance to us.
LAMAR, IN
Samuel P|2012 Chevrolet Silverado
Confirmed Service Customer
11/17/2025
Service took longer time than normal. I did not receive any paper work with details of service!
11/17/2025
Samuel, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (270) 228-4464 at your earliest convenience to discuss how we can turn your experience into a positive one.
MACEO, KY
Timothy S|2019 GMC 2500HD Sierra
Confirmed Service Customer
12/2/2025
Courteous prompt service
12/2/2025
Timothy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Gregory M|2019 GMC Acadia
Confirmed Service Customer
12/4/2025
Bought my used GMC Acadia at the Hyundai dealership, came up with a steering assist issue. I called the service phone number to setup an appointment. When I arrived for my appointment, I went to the Hyundai dealership where I bought the vehicle. They did not have me in their system for an appointment. After some checking he said Oh you need to go to the Chevrolet service dealership next door. So, first time for me to get a service completed here, it was confusing with all the desks, counters, etc. Got to the right spot after I asked a couple of employees, and they asked if my vehicle was inside, I said no the door is closed. Got the door opened, got my vehicle inside and a service tech asked what was wrong and I explained. Went back inside told another service person at the desk what was wrong and she started typing to get me going. After couple of hours the service person handling my car said they found the problem and I had to pay $200 up front with the extended warranty I purchased with the car. I told her I just bought the used vehicle and should have 3 months / 3,000 mile warranty from the dealership. After about 20 minutes she came back and said it was all good. My appointment was for 9:30 am and my car was repaired, and I was out the door about 12:30 pm. While waiting that last hour I asked if they would clean the windshield inside and out, that it fogs up on me a lot. She said yes, I will tell them. When paperwork was all completed, I asked about the windshield, and she forgot to tell them. She did not offer to have someone clean it right then. When I got in my car it was parked inside the building in the exit row with a truck in front of me. No one was in the truck, so I went back inside and asked how I exit the building. She told someone is in the truck to leave, and I told her no one is in the truck. Then the service tech. that opened the door the first time told me he would move another vehicle, and I could exit out the in door??? Whew that is a lot and my first time here everything seemed VERY VERY VERY Chaotic. I appreciate my car getting into the service dept. and fixed, if I need service again, I will know a little better of the process.
12/6/2025
Gregory, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (270) 228-4464 so we can discuss your experience further. We look forward to hearing from you.
CHANDLER, IN
Cynthia J|2025 Chevrolet Blazer
Confirmed Service Customer
12/6/2025
Victoria was my advisor and she was very friendly and knowledgeable. She was able to answer all my questions. I was in for an oil change and tire rotation and it took less than an hour. I would definitely recommend them.
12/6/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Ronald C|2022 Chevrolet Blazer
Confirmed Service Customer
10/23/2025
My issue was corrected to my satisfaction
10/25/2025
Ronald, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
OWENSBORO, KY
Patrick B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/19/2025
Very professional in everything. Very happy with my experience.
11/21/2025
Patrick, we appreciate your positive review about your experience with us! We sincerely value your business and look forward to your next visit!
OWENSBORO, KY
Raymond S|2025 GMC Sierra 1500
Confirmed Sales Customer
12/3/2025
the manager and salesman were excellent and thats why i keep coming back . They were really good at showing me the options of my new truck and how everything worked.
DAVID JONES
12/3/2025
Raymond, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
OWENSBORO, KY
Bill H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/3/2025
24 Silverado purchased new in January of 24 is making noise in front end. Technician drove vehicle when I had it in for oil change and said it might need new front differential so appointment was made to return on November 17. Bailey told me on the 17th the issue is the front tires rubbing when at full lock both directions and I can either ignore it or cut the inner fender liner. My response was I did not want to cut the inner fender on a vehicle still under warranty. The tires are the factory installed units and the noise has been present since vehicle was delivered new. Bailey informed me the technician would call me that day after he returned from lunch. No call from anyone as of yet. I know I didn't buy the truck from you as you did not have what I was looking for and could not locate one but I have purchased from you many times in the past and as you are a certified GM repair shop, I was hoping for a better outcome from my visit.
12/4/2025
Bill, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
MACEO, KY
Gregory H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
1/1/2026
Good service, and you keep your word!
1/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
OWENSBORO, KY
Samuel R|2025 GMC Terrain
Confirmed Service Customer
1/1/2026
Awesome people
1/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
George M|2026 GMC Canyon
Confirmed Service Customer
1/8/2026
All of the staff I dealt with were really helpful, knowledgeable and friendly. Great experience.
1/9/2026
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
GREENVILLE, KY
Amanda K|2024 GMC Terrain
Confirmed Service Customer
10/16/2025
Good service but little pricey.
10/19/2025
Amanda, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
UTICA, KY
Kevin D|2026 Chevrolet Silverado 1500
Confirmed Service Customer
10/30/2025
We had a great experience with with the dealership. they for worked for us to get a truck that we were looking for..
11/2/2025
Kevin, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
BOWLING GREEN, KY
Gregory M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/6/2025
The experience was good
11/7/2025
Gregory, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
OWENSBORO, KY
Brian S|2019 Chevrolet Colorado
Confirmed Service Customer
11/17/2025
always great
11/18/2025
Brian, we really appreciate your positive review! If you have any questions, please don't hesitate to reach out!
OWENSBORO, KY
Keyna D|2016 Chevrolet Tahoe
Confirmed Service Customer
11/25/2025
The job wasn’t done right the first time, had to come back and wait another additional two hours.
11/26/2025
Keyna, we regret to hear that you had this experience with us. Please reach out to us at (270) 228-4464 when you can so we can address this situation directly. Thank you and have a great day.
OWENSBORO, KY
William T|2023 GMC Yukon
Confirmed Service Customer
11/28/2025
Great facility, good service people, but someone left a valve stem cap off one of my tires. I was disappointed that GM forced me to pay for more expensive oil to fix a GM problem with the 6.2 engines in my Yukon Denial.
11/29/2025
William, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 228-4464 to discuss your concerns, as your satisfaction is of utmost importance to us.
MADISONVILLE, KY
Douglas S|2015 Buick LaCrosse
Confirmed Service Customer
12/11/2025
Service done right.
12/13/2025
Douglas, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
DRAKESBORO, KY
Brian K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/6/2026
Sirena was great!
SIRENA MCMULLEN
1/7/2026
Brian, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTONVILLE, KY
Kyle H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/13/2026
Amazing as always
1/13/2026
Kyle, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILPOT, KY
Alli N|2019 Chevrolet Suburban
Confirmed Service Customer
11/14/2025
Jason was all class as he showed us around and explained the differences between vehicles. Over three days he helped us find the perfect truck for our needs. Not too shabby for an Alabama fan! War Eagle. If I could give him ten stars I would.
11/16/2025
Alli, we're happy you found our staff to be so supportive during your experience here at Don Moore Chevrolet GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENSBORO, KY
David B|2020 GMC 1500 Sierra
Confirmed Service Customer
12/8/2025
Very timely and friendly staff.
12/8/2025
David, thank you for your kind review; we are happy to pass along your comments to the team here at Don Moore Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help!
PHILPOT, KY
Tena F|2026 GMC Canyon
Confirmed Sales Customer
12/18/2025
We always have good experiences when we purchase a new vehicle at Don Moore Chevrolet. All of the Sales person are extremely nice and helpful. Especially Ryan Taylor. We have purchased several new vehicles from him. He not only takes care of us during the purchase of the new vehicle, he takes care of any problems that occur after the purchase. We would recommend Ryan to anyone looking to purchase a new vehicle.
DAVID TAYLOR
12/19/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILPOT, KY
Jay S|2024 Chevrolet Equinox
Confirmed Service Customer
12/31/2025
It was very pleasant and straight forward. We had just planned on looking. But with the choices that you had, it was easy to pick the car of our choice.
12/31/2025
Jay, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHANDLER, IN
Timothy D|2026 Chevrolet Traverse
Confirmed Sales Customer
1/5/2026
It was pleasant experience, the deal was straightforward and fairly simple. I was pleased when we left
BRODY CHILTON
1/5/2026
Timothy, thank you so much for your positive comments about Don Moore Chevrolet GMC! We are always more than happy to assist you if anything else comes up. Take care!
MORGANFIELD, KY
Van A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/5/2026
I recently purchased a 2026 Silverado and the experience couldn't have been better. The process was simple and fast and I was treated extremely well by my salesperson. Would recommend them to anyone seriously considering to purchase a vehicle.
DAVID JONES
1/6/2026
Van, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
MADISONVILLE, KY
Clint H|2015 GMC 2500HD Sierra
Confirmed Service Customer
1/23/2026
I spent over $1100 and didn't get my fluids filled up! The work on my truck was scheduled the day before I came to pick it up and the work was not even done, had to wait for it. Then I was told I have a oil pan leak and something else. Sincerely just about done
1/25/2026
We regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Don Moore Chevrolet GMC (270) 228-4464
BEAVER DAM, KY
Amy B|2026 Chevrolet Traverse
Confirmed Sales Customer
10/17/2025
Everyone worked diligently to make sure I was happy with my purchase.
VALERIE VANOVER
10/20/2025
Amy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ISLAND, KY
Mary C|2015 GMC 1500 Sierra
Confirmed Service Customer
12/1/2025
Finished in a timely manner, staff were courteous and knowledgeable
12/2/2025
Mary, we're glad to hear you found our staff was so knowledgeable and courteous! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILPOT, KY
Sarah L|2024 Chevrolet Trax
Confirmed Service Customer
12/7/2025
Very nice, had to wait a while.
12/8/2025
We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
SPOTTSVILLE, KY
Joshua N|2026 Chevrolet Tahoe
Confirmed Service Customer
12/12/2025
Very pleased. They did have a situation the week prior where they had some workers had call out of work and they were pretty backed up, so I chose to rescheduled. Things happen, and I completely understand it was out of their control. But when I came in a few days later to get my car serviced, they took care of me with great attention. Very happy! I am a new Chevrolet owner and I love my 2026 Tahoe. They were great to work with in sales, service, and with management.
12/12/2025
Joshua, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Ellen M|2018 Buick Enclave
Confirmed Service Customer
12/17/2025
Very helpful and considerate staff.
12/18/2025
Ellen, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HARTFORD, KY
Donna B|2025 GMC Terrain
Confirmed Service Customer
12/31/2025
Everything went very well
1/1/2026
Donna, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
PHILPOT, KY
Kevin D|2026 Chevrolet Silverado 1500
Confirmed Service Customer
1/22/2026
We had a great experience with this dealership.
1/23/2026
Kevin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOWLING GREEN, KY
Brian S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/2/2026
Quick in and out. Services were available at convenient times.
VICTORIA CLAYTON
2/2/2026
Brian, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Don Moore Chevrolet GMC
OWENSBORO, KY
Tanya M|2026 GMC Terrain
Confirmed Service Customer
2/4/2026
Always a wonderful experience coming in. Staff very knowledgeable and friendly.
SARA AMMONS
2/7/2026
Tanya, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!
HAWESVILLE, KY
Denise H|2015 Chevrolet Malibu
Confirmed Service Customer
11/15/2025
Due to stellar customer service I received in 2023, I contacted Don Moore Service Department when I noticed a warning light (the end of October 2025). Unfortunately, there were no available appointments until the end of November. Desperate...I made an appointment with another recommended business and $566 later the problem wasn't fixed. Now at my wit's end, I called Don Moore Service Department on November 14th. When I was informed there was an opening within 2 hours (the same day), I accepted immediately. Again, I received excellent customer service from the time I entered/left Don Moore Service Department. I appreciated the informative and professional interaction with KayLynn and John (my mechanic). After an Auxiliary battery was replaced, I had mixed feelings. I was elated the initial problem was quickly resolved at Don Moore Service Department. However, I was disappointed that I "shelled out" so much additional money with another business. Thanks from a Loyal Customer, Denise M. Higgs
11/16/2025
Denise, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CAPITOL HEIGHTS, MD
Phillip H|2022 Chevrolet Trax
Confirmed Service Customer
12/25/2025
Service person, Victoria was very friendly and professional.
12/25/2025
Phillip, we're happy you found our staff to be so supportive during your experience here at Don Moore Chevrolet GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Kelly T|2026 Chevrolet Traverse
Confirmed Sales Customer
1/9/2026
The experience was great.
SIRENA MCMULLEN
1/9/2026
Kelly, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
UNIONTOWN, KY
Charles P|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/19/2026
It was an oil change and tire rotation,
1/19/2026
Charles, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EVANSVILLE, IN
Philip B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/11/2026
The dealership was very helpful and did a great job. Fast, friendly, and even helped me find a coupon for the service.
BAILEY CRABTREE
2/12/2026
Philip, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Mr S|2025 GMC Sierra 1500
Confirmed Service Customer
2/13/2026
Quick and on time
JESSICA CLARK
2/16/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROCKPORT, IN
MARLA D|2026 Chevrolet Trax
Confirmed Sales Customer
2/18/2026
Jacob Zuerner was my salesman and he was top notch!! He listened to my every want and need in a vehicle and went out of his way for me. Never pushy and explained all of my questions. He made my experience there a great one!! Everyone else I dealt with was nice and took great care.
JACOB J
2/18/2026
We're happy you found our staff to be so supportive during your experience here at Don Moore Chevrolet GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
PADUCAH, KY
Richard C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/25/2025
Staff was friendly
11/26/2025
Richard, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PHILPOT, KY
William S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/19/2025
I am pleased with the service center and also David G who is the MAIN service center representative.
12/22/2025
William, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Bobby W|2024 Chevrolet Corvette Z06
Confirmed Service Customer
1/11/2026
Took my Corvette Z06 in for first oil change. When I noticed the overfill I took it back in. The oil was changed again, and the service manager promised me to was at the correct level. Not long after the second oil change I noticed oil on my garage floor. I drove my car to a different dealer and they said the oil was overfilled. The excess oil caused my oil leak. Overfilled twice. Unacceptable.
1/12/2026
Bobby, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (270) 228-4464.
OWENSBORO, KY
Lauren S|2025 Chevrolet Equinox
Confirmed Service Customer
1/12/2026
Great experience!
1/12/2026
Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
OWENSBORO, KY
Adrian P|2017 GMC 1500 Sierra
Confirmed Service Customer
1/17/2026
I was disappointed to learn that Andy Burden is no longer service manager. He was one of the main reasons I let Don Moore do our vehicle service. I always found Andy to be fair,honest and personable. That is very important to me. Any questions or concerns Andy was always available. Have no idea who new service manager is or if he will be available, never saw or spoke with him when I had vehicle serviced.
1/18/2026
Adrian, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WHITE PLAINS, KY
John S|2024 GMC Sierra 1500
Confirmed Service Customer
1/28/2026
took awhile but it was a big job. very pleased with the finished product
1/29/2026
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
OWENSBORO, KY
Jason B|2021 GMC Canyon
Confirmed Service Customer
1/28/2026
Greta service as always. Very courteous staff.
1/29/2026
Jason, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
MACEO, KY
Audrey R|2017 Chevrolet Camaro
Confirmed Service Customer
3/2/2026
My car was ready much faster than the original time line. It looks great. Was cleaner inside than it was when I left it there
DAMIAN CLEMENTS
3/4/2026
Audrey, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Alan M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
Friendly and efficient service!
12/12/2025
Alan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
OWENSBORO, KY
Betsy J|2016 Buick Envision
Confirmed Service Customer
12/20/2025
Friendly, fast and efficient.
12/22/2025
Betsy, wow, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
MADISONVILLE, KY
Derek B|2025 GMC Sierra 2500 HD
Confirmed Service Customer
1/19/2026
My sales person Lillie Hurm and she was awesome to work with ,she made buying my truck so easy , she also answered all my questions! If I ever need anything else I will be calling on her. The rest of your sales team was very helpful as well. Thank you all.
1/20/2026
We're happy you found our staff to be so supportive during your experience here at Don Moore Chevrolet GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENSBORO, KY
Mark S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/29/2026
Arrived 20 minutes early and waited 5 minutes in my truck for garage door to be opened by someone inside that clearly ignored me sitting there, Parked truck went inside and notified service of my arrival to gain access in garage. Took 55 minutes for a simple oil change. Overcharged and was never informed about a special "oil change" discount running at the time. Service agent was cordial but overall experience was terrible. I will NEVER come back to this dealership and would never consider buying a vehicle form here. Furthermore I will tell of this experience to all friends ,coworkers, and family. You scored a huge failure on my visit and I ho-pe the profit you made is short lived as you keep treating your customers this way ,hopefully will put you out of business. Theres your survey !
OWENSBORO, KY
Charlie L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/16/2026
I’ve been multiple times for an oil level check, as part of an oil consumption analysis. More than once my truck has met or exceeded the criteria for excessive oil consumption, but each time, the service manager wants me to come back for another check. I feel like I’m being put off, and doing further damage to my engine.
KAYLYNN THOMAS
2/17/2026
We regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (270) 228-4464. We look forward to hearing from you.
HARTFORD, KY
DALE H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/21/2026
Great experience everyone was great
DAVID D
2/24/2026
Dale, our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
GREENVILLE, KY
Stephen D|2025 GMC Acadia
Confirmed Service Customer
3/3/2026
Personal were friendly. In and out on time. Problem is my "Tire Monitor System " was not reset for rear tire. I called and was told to bring it back to be fixed. I live 40 miles away in Tennyson, IN. I called service manager there and he never returned my call. Someone at service dept said I could take it to any Chevrolet dealership. So I am taking it to Law Chevrolet in boonville.
JESSICA CLARK
3/5/2026
Stephen, thank you for taking the time to leave us your honest feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (270) 228-4464. We look forward to hearing from you.
TENNYSON, IN
Ron D|2020 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Great service
12/9/2025
We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Don Moore Chevrolet GMC
OWENSBORO, KY
Timothy H|2012 Chevrolet Impala
Confirmed Service Customer
12/25/2025
I couldn’t have been happier with the service at Don Moore Chevrolet! From the way I was greeted by Central Holeman to working with Bailey on getting my car serviced. Everyone was not only professional but genuinely friendly and concerned that I was completely taken care of!
12/25/2025
Timothy, your satisfaction is important to us, so we want to sincerely thank you for choosing Don Moore Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
UTICA, KY
Alton L|2026 Chevrolet Equinox
Confirmed Sales Customer
1/10/2026
Great
LILLIE HURM
1/11/2026
Alton, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
HAWESVILLE, KY
Robert B|2023 GMC Acadia
Confirmed Service Customer
1/10/2026
Everybody was very nice and professional
1/11/2026
Robert, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
OWENSBORO, KY
Jon E|2017 Chevrolet Trax
Confirmed Service Customer
1/12/2026
Good service
1/12/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROBARDS, KY
Carolyn K|1999 GMC New Sierra 1500
Confirmed Service Customer
1/21/2026
Very helpful and informative.
1/22/2026
Carolyn, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ROCKPORT, IN
Roger K|2024 GMC Sierra 1500
Confirmed Service Customer
1/29/2026
enjoyed the personal experence
1/29/2026
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Ronald W|2022 Chevrolet Blazer
Confirmed Service Customer
2/9/2026
Easy scheduling, work performed quickly
VICTORIA CLAYTON
2/12/2026
Thank you for the high star rating! We hope you have a great day.
OWENSBORO, KY
MICHAEL T|2026 Chevrolet Colorado
Confirmed Sales Customer
3/4/2026
Good experiance.
DAVID D
3/6/2026
Michael, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
WHITESVILLE, KY
Dana M|2025 Chevrolet Trax
Confirmed Service Customer
3/15/2026
Very fast service on my Chevy Trax. Victoria was amazing and very efficient in the service department!
VICTORIA CLAYTON
3/17/2026
Dana, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Melanie M|2020 Chevrolet Suburban
Confirmed Service Customer
1/20/2026
Everyone was very nice
1/20/2026
Melanie, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
PHILPOT, KY
Juan D|2020 Chevrolet Colorado
Confirmed Service Customer
2/9/2026
It was excellent
VICTORIA CLAYTON
2/11/2026
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
OWENSBORO, KY
James R|2024 GMC Sierra 1500
Confirmed Service Customer
3/4/2026
Easy to deal with
JESSICA CLARK
3/20/2026
James, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
OWENSBORO, KY
Andrew G|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/4/2026
Great
BAILEY CRABTREE
3/6/2026
Andrew, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Mr W|2025 Chevrolet Equinox
Confirmed Service Customer
3/8/2026
It was nice to call , get a convenient appointment, and get that done promptly and politely. Your staff is efficient and friendly.
VICTORIA CLAYTON
3/10/2026
Wendy, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.
OWENSBORO, KY
ANDREW S|2026 GMC Terrain
Confirmed Sales Customer
3/9/2026
Na
DAVID D
3/10/2026
Thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
LEWISPORT, KY
Mr G|2026 Chevrolet Equinox
Confirmed Service Customer
3/9/2026
I was only in for an oil change and tire rotation but they were fast and friendly!
JESSICA CLARK
3/10/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FALLS OF ROUGH, KY
HEATH R|2026 GMC Canyon
Confirmed Sales Customer
3/13/2026
David Jones did an amazing job. He was very knowledgeable and explained everything great! 100% would recommend.
DAVID D
3/16/2026
Thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
JOEL B|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/20/2026
Ryan was great!
DAVID D
3/21/2026
We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Gunnar G|2023 GMC Yukon
Confirmed Service Customer
3/27/2026
You did very well, thanks
JACOB MURPHY
3/30/2026
We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Timothy R|2023 GMC Sierra 1500
Confirmed Service Customer
1/13/2026
I had a great buying experience, Sirena, was very professional and hard working. Very pleased with my purchase and highly recommend the Moore team.
1/13/2026
Timothy, we're happy you found our staff to be so supportive during your experience here at Don Moore Chevrolet GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
BOONVILLE, IN
Derek A|2026 GMC Sierra 1500
Confirmed Sales Customer
1/15/2026
Zack Duvall and the whole Moore Automotive Team made my new truck purchase quick and easy!
ZACKARY DUVALL
1/16/2026
Derek, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ISLAND, KY
Debra J|2025 GMC Sierra 1500
Confirmed Service Customer
1/15/2026
Timely checkup on my truck
1/16/2026
Debra, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Larry D|2021 Chevrolet Malibu
Confirmed Service Customer
1/15/2026
We came in 2 weeks ago. They worked on the car 7 hours and found no oil leak. Told us to come back in 1000 miles. We come back, they look at it for 30m and tell us that every part involved in sealing the oil must be replaced..which told me they could not find the leak.
1/16/2026
Larry, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 228-4464 to discuss your concerns, as your satisfaction is of utmost importance to us.
OWENSBORO, KY
Darryl M|2024 GMC Terrain
Confirmed Service Customer
1/20/2026
Always professional. Area is always clean. Staff is friendly.
1/21/2026
Darryl, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
OWENSBORO, KY
Jesse A|2024 Buick Encore GX
Confirmed Service Customer
2/18/2026
Service in timely manner.
VICTORIA CLAYTON
2/20/2026
We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Don Moore Chevrolet GMC and we hope to see you again.
OWENSBORO, KY
Robin J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/16/2026
Bought this beautiful 2025 Silverado at Don Moore on 54. A couple scratches that they were happy to fix. The people there are professional and knowledgeable. But most important is they make you feel welcome and went way beyond to help get this vehicle. Will not buy anywhere else but 54. This is actually our 3rd vehicle purchased from them.
SARA AMMONS
3/17/2026
Robin, we are so happy to read such a great review about Don Moore Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKPORT, IN
Steve A|2026 GMC Terrain
Confirmed Sales Customer
4/4/2026
Friendly and smooth process buying new GMC
OWENSBORO, KY
Jesse L|2022 Chevrolet Blazer
Confirmed Service Customer
3/16/2026
terrific people that did not make me feel bad about an imaginary problem! Bailey was great.
BAILEY CRABTREE
3/17/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Stephen J|2026 GMC Terrain
Confirmed Service Customer
3/16/2026
I was welcomed and all the employees were very friendly. They spoke and made sure I had everything I needed in the service area and in the cafe. I even said hello briefly to my current salesman and my semi-retired former salesman. Both of these salespeople are always willing to answer any questions I have. The only thing I would improve would be the wait time for an oil change--and I do wish the dealership still sold Buicks and Cadillacs even though I am well-pleased with my GMC Terrain Denali. as I was at Don Moore more than an hour and a half for a routine oil change/tire rotation. Otherwise, Don Moore Chevrolet/GMC is always excellent!
KAYLYNN THOMAS
3/17/2026
Stephen, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENSBORO, KY
Phil S|2007 Chevrolet Equinox
Confirmed Service Customer
4/6/2026
great to work with
VICTORIA CLAYTON
4/7/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
OWENSBORO, KY
Ann J|2018 GMC 1500 Sierra
Confirmed Service Customer
4/13/2026
My trucks air conditioning works great now.
JACOB MURPHY
4/13/2026
Ann, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
UTICA, KY
RAYMOND S|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
4/16/2026
outstanding customer service and follow up
DAVID D
4/16/2026
Raymond, your satisfaction is our top priority. We hope you have a great day!
OWENSBORO, KY
Gayle Y|2021 Buick Encore GX
Confirmed Service Customer
4/17/2026
Very kind and helpful employees. Work is well done.
JESSICA CLARK
4/18/2026
Gayle, we are very happy to have provided you with such a positive experience! We are more than happy to assist you if anything else comes up. Take care!
OWENSBORO, KY
Gregory E|2019 GMC Acadia
Confirmed Service Customer
4/23/2026
I arrived for an oil change and tire rotation. Within a few minutes I found out from Victoria I had rear alignment issues, cost to repair $95.95. After discussion with Victoria about my extended warranty not covering this issue, I decide this needed fixed. Victoria told me about another hour after oil change. Service did a great job, and I was able to leave in 1 1/2 hours total time with alignment, oil change, and tire rotation. Best of all I used GM rewards to pay the $95.95 cost.
VICTORIA CLAYTON
4/25/2026
Gregory, we're happy you found our staff to be so supportive during your experience here at Don Moore Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHANDLER, IN
James B|2015 Chevrolet Cruze
Confirmed Service Customer
2/3/2026
They didn’t put a windshield sticker to remind me of my oil change, also spilled oil on engine when changing filter , other than that everything was fine!!!
JESSICA CLARK
2/4/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 228-4464 to discuss your concerns, as your satisfaction is of utmost importance to us.
OWENSBORO, KY
Christina H|2025 GMC Yukon
Confirmed Service Customer
2/3/2026
I love the person I bought my Yukon from Sierra. But I was not impress with the Service Department.
JACOB MURPHY
2/6/2026
Christina, we appreciate you taking the time to leave us this feedback. We would like the opportunity to make this up to you. Please contact our manager at (270) 228-4464 so we can make your experience a positive one.
ROCKPORT, IN
Cecil F|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/27/2026
Great company
BAILEY CRABTREE
3/2/2026
Cecil, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Gayla H|2024 Chevrolet Tahoe
Confirmed Service Customer
3/13/2026
Very friendly and helpful staff. I was really pleased with the service i received!
JACOB MURPHY
3/16/2026
Gayla, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
HAWESVILLE, KY
Jeffrey L|2008 Chevrolet Silverado
Confirmed Service Customer
3/13/2026
Repaired my truck. Great communication. Fast service. Highly recommend.
BAILEY CRABTREE
3/16/2026
Jeffrey, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!
OWENSBORO, KY
John H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/8/2026
Seemed good, Ryan, my salesman, he is a great person to work with. He put my needs first, looked everywhere for what I wanted and put a ton of time in for me. Great addition to Don Moore! I will buy from him again in a few months!
BAILEY CRABTREE
4/9/2026
John, we're happy you found our staff to be so supportive during your experience here at Don Moore Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHILPOT, KY
Jon E|2017 Chevrolet Trax
Confirmed Service Customer
5/4/2026
Good service
KAYLYNN THOMAS
5/5/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROBARDS, KY
Tom N|2010 Chevrolet Malibu
Confirmed Service Customer
5/4/2026
i now have full confidence that my car was repaired properly Thank you for you friendly service
JACOB MURPHY
5/5/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
OWENSBORO, KY
Melissa D|2023 Chevrolet Blazer
Confirmed Service Customer
2/24/2026
Once I was able to get in the service team was wonderful! Quick service, found the problem with my vehicle and was able to get me back in to get the repairs completed pretty quickly.
KAYLYNN THOMAS
2/26/2026
Melissa, we are so happy to read such a great review about Don Moore Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
John M|2026 GMC Canyon
Confirmed Service Customer
3/2/2026
Victoria at check in and out is very customer service orriented and Matt in the parts department was superb and helped me order ironically, a mat for my new pickups bed. Getting a discount on an excellent latte made it even better!
VICTORIA CLAYTON
3/5/2026
John, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Karen R|2024 Chevrolet Equinox
Confirmed Service Customer
3/6/2026
Working with Seth Williams was a great experience! He answered all of our questions and made sure we were well taken care of during and after the sale.
SARA AMMONS
3/7/2026
Karen, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Andy G|2017 Buick Enclave
Confirmed Service Customer
3/28/2026
The staff was very personable and informative. I did feel that the labor cost was high, but my issue was something that was difficult to define.
JACOB MURPHY
3/30/2026
We're happy you found our staff to be so supportive during your experience here at Don Moore Chevrolet GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
SACRAMENTO, KY
CHRISTAL R|2026 Chevrolet Equinox
Confirmed Sales Customer
4/6/2026
I absolutely loved our salesman Dawson Payne! He made the experience well worth buying a new vehicle and was very informative and made the transaction so smooth!! I love my new Chevy EQUINOX!
DAWSON D
4/7/2026
We're happy you found our staff to be so supportive during your experience here at Don Moore Chevrolet GMC. Please don't hesitate to reach out to us if there's anything more we can do!
HAWESVILLE, KY
DARRELL H|2026 Chevrolet Equinox
Confirmed Sales Customer
4/23/2026
Great service
BRODY B
4/25/2026
Darrell, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Jared E|2026 Chevrolet Silverado 1500
Confirmed Service Customer
4/29/2026
Awesome experience
SARA AMMONS
4/30/2026
Jared, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Moore Chevrolet GMC. If you have any further questions, please don't hesitate to reach out!
OWENSBORO, KY
James A|2026 GMC Yukon
Confirmed Service Customer
5/6/2026
This is my second Yukon Denali that I have ordered at Don Moore with my salesman Aaron Dunn. It was a great experience from placing the order to helping me after the sale.
KAYLYNN THOMAS
5/7/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKPORT, IN
Timothy H|2012 Chevrolet Impala
Confirmed Service Customer
4/4/2026
My main point of contact was Bailey. I couldn’t ask for better communication. She is professional and personable.
UTICA, KY
Andrew J|2016 Chevrolet Colorado
Confirmed Service Customer
4/12/2026
My truck was in fast and completed under what was quoted for cost.
JACOB MURPHY
4/13/2026
Andrew, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
OWENSBORO, KY
Michael L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/13/2026
Over 5hrs for oil change and front end alignment!
JESSICA CLARK
4/13/2026
Michael, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (270) 228-4464 at your earliest convenience to discuss how we can turn your experience into a positive one.
CALHOUN, KY
Brittney J|2023 GMC Yukon
Confirmed Service Customer
4/21/2026
Got there and in and took no time for them to fix my problems
KAYLYNN THOMAS
4/17/2026
Brittney, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
TELL CITY, IN
John F|2022 GMC Canyon
Confirmed Service Customer
5/1/2026
Good service
BAILEY CRABTREE
5/2/2026
John, we really appreciate your feedback! Thank you for choosing Don Moore Chevrolet GMC and we hope to see you again.
OWENSBORO, KY
Mr B|2024 GMC Sierra 1500
Confirmed Service Customer
5/5/2026
Jessica did a fantastic job. She met me at my truck and brought the keys when the oil change was completed.
JESSICA CLARK
5/6/2026
Bruce, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
OWENSBORO, KY
Mark A|1998 Chevrolet Corvette
Confirmed Service Customer
5/18/2026
Excellent customer service
JESSICA CLARK
5/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
OWENSBORO, KY
CLIFTON E|2026 GMC Sierra 1500
Confirmed Sales Customer
5/24/2026
Enjoyed
DAVID D
5/25/2026
We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
BOWLING GREEN, KY
James D|2026 GMC Terrain
Confirmed Service Customer
5/29/2026
Was a smooth good experience purchasing a vehicle from Moore.
SARA AMMONS
6/1/2026
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOWLING GREEN, KY
Amy L|2021 GMC Acadia
Confirmed Service Customer
5/29/2026
It was great!
JACOB MURPHY
6/1/2026
Amy, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Gail U|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
4/4/2026
Victoria is such a pleasure person. Not only is she professional but very compassionate about individual needs and experiences. Victoria kept me up to date on my car every step of the way. She is part of the reason I choice to come back for my car services.
OWENSBORO, KY
Michael F|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/20/2026
Very courteous and helpful. Service done as expected.
VICTORIA CLAYTON
4/21/2026
Michael, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Joseph C|2023 GMC Sierra 1500
Confirmed Service Customer
4/22/2026
It was good
CENTERTOWN, KY
WAYNE H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/4/2026
Lillie Hurm was very professional. Never did I feel pressured with any of the trucks that I was looking at.
LILLIE L
5/5/2026
Wayne, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Larry J|2026 Chevrolet Silverado 1500
Confirmed Service Customer
5/7/2026
They were trying to scam me
SARA AMMONS
5/8/2026
We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 228-4464 when you have a chance. Thank you, and we look forward to hearing from you.
OWENSBORO, KY
Stephen L|2017 Buick Enclave
Confirmed Service Customer
5/7/2026
Gggggggggggg
VICTORIA CLAYTON
5/8/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
OWENSBORO, KY
Mr L|2022 Chevrolet Blazer
Confirmed Service Customer
5/8/2026
Jake did a great job!
JACOB MURPHY
5/14/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
HENDERSON, KY
Chad P|2026 GMC Sierra 3500 HD
Confirmed Service Customer
5/20/2026
Bailey is r girl does great job
SARA AMMONS
5/21/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
WHITESVILLE, KY
Kimberly G|2021 Chevrolet Trailblazer
Confirmed Service Customer
6/1/2026
My car would not start. I called the dealership and spoke to Jake. I told him I was in the Menards parking lot. Jake did not hesitate, he came right out and brought a technician with him. They got my car started. I was able to drive to the dealership, where they found my battery needed to be replaced. I got a new battery. Excellent customer service. This was truly going beyond what my expectations were.
JAKE MURPHY
6/3/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Johnnie C|2023 GMC Terrain
Confirmed Service Customer
2/11/2026
Was good
SARA AMMONS
2/13/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GRAHAM, KY
Mr W|2023 Buick Encore GX
Confirmed Service Customer
2/17/2026
Great service just a little lengthy. Had app. at 1pm for oil change and tire rotation. Got out about 2:30.
JESSICA CLARK
2/19/2026
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
OWENSBORO, KY
Matt M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/30/2026
Excellent service in a timely fashion.
VICTORIA CLAYTON
4/1/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OWENSBORO, KY
Derek D|2011 GMC Sierra
Confirmed Service Customer
4/7/2026
Everyone was great!
KAYLYNN THOMAS
4/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
OWENSBORO, KY
Mr C|2015 Chevrolet Equinox
Confirmed Service Customer
4/18/2026
In and out quick. Free soda while I waited
JESSICA CLARK
4/20/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
OWENSBORO, KY
Jerry W|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
4/20/2026
An issue every time I go
BAILEY CRABTREE
4/21/2026
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (270) 228-4464 so we can make your experience a positive one.
OWENSBORO, KY
Jon E|2025 Chevrolet Equinox
Confirmed Service Customer
4/27/2026
Good service
VICTORIA CLAYTON
4/29/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ROBARDS, KY
Joseph L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/10/2026
Was a hassle for experience with Baily she kept me up-to-date on my truck
BAILEY CRABTREE
5/11/2026
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
OWENSBORO, KY
Aaron R|2025 Chevrolet Suburban 1500
Confirmed Service Customer
5/30/2026
Service is always great
JESSICA CLARK
6/2/2026
Thank you for choosing Don Moore Chevrolet GMC as your first choice for all your automotive needs! If you have any further questions, please don't hesitate to reach out!
OWENSBORO, KY
Lora A|2024 Buick Encore GX
Confirmed Service Customer
6/12/2026
Referred to other dealer Even when they sold me the car won’t cover warranty work
KAYLYNN THOMAS
6/12/2026
Lora, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 228-4464 when you have a chance. Thank you, and we look forward to hearing from you.
OWENSBORO, KY
Kristopher B|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
5/6/2026
The services reps are always great. I have had more problems with my truck than I feel I should’ve had but that’s more a GM problem with their engines. I do feel I should’ve been given a loaner someway or another
KAYLYNN THOMAS
5/7/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
OWENSBORO, KY
Mr S|2024 Chevrolet Trax
Confirmed Service Customer
5/14/2026
All the associates I delt with were friendly and professional. However, I don't really feel that I got a fair price on the car as it was $1000 over KBB value and they wouldn't come down at all saying they would lose money if they did. I had to fight for a fair value on my trade as well. Finally, the car came with four new, but completely different tires and they refused to change them out.
SARA AMMONS
5/14/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 228-4464 to discuss your concerns, as your satisfaction is of utmost importance to us.
OWENSBORO, KY
Margaret B|2016 Buick Verano
Confirmed Service Customer
5/14/2026
Very nice and kept me informed of everything found
VICTORIA CLAYTON
5/15/2026
Margaret, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Charity K|2021 Chevrolet Trailblazer
Confirmed Service Customer
5/26/2026
Everyone was very friendly and helpful.
JESSICA CLARK
5/27/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Don Moore Chevrolet GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
WHITESVILLE, KY
Jerry L|2025 GMC Sierra 1500
Confirmed Service Customer
6/25/2026
Cody is a great service manager. Answered all my questions and then some.
JESSICA CLARK
6/26/2026
Jerry, thank you for your kind words and this wonderful review! We hope to see you soon!
NEWBURGH, IN
William H|2024 Chevrolet Equinox
Confirmed Service Customer
6/25/2026
Our salesman Aaron dunn has been absolutely fantastic from start to finish! The check engine light came on a second time after purchasing our vehicle, Aaron went above and beyond to make sure our vehicle was taken care of and repaired properly by the service department. We will definitely be purchasing another vehicle from Aaron in the future!
SARA AMMONS
6/27/2026
William, we're happy to hear you had such a positive experience with Aaron! Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Candy L|2012 Chevrolet Traverse
Confirmed Service Customer
6/26/2026
Really nice people and really worked with me about my concerns and issues going on
JAKE MURPHY
6/27/2026
Candy, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
RICHLAND, IN
James A|2020 GMC Terrain
Confirmed Service Customer
6/1/2026
I was declined a tire rotation for the first time ever, my tires have nearly 30k milage on them and were close, but NOT down to the wear indicators. My guess is it was because I specify NO IMPACT use on my vehicle! I do that because of multiple reasons, 1) DOn Moore has already stripped one set of lug nuts on this vehicle (and did not offer to replace them) I had to do that out of pocket, even though they were the only shop to touch them 2) if I had a roadside emergency and had to have a wheel removed, I would not want over torqued lugs to fight. Dealerships should use torque specs not to warp rotors and cause damage. I have been a loyal Don Moore service customer & sales 5 or 6 of my last vehicles purchased new there and 100% serviced there, now I am going to rethink that!
JESSICA CLARK
6/3/2026
James, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (270) 228-4464 to discuss your concerns, as your satisfaction is of utmost importance to us.
OWENSBORO, KY
JAMES K|2026 Chevrolet Trax
Confirmed Sales Customer
6/29/2026
Everyone treated us with kindness, respect and understanding. Nathan went out of his way to make us comfortable. We felt no pressure to make the purchase. The process seemed to take an extra long time, but we understood the waiting on websites, connections etc. The only draw back was that our payment came out a little more than we wanted, but that is just how the numbers fell. An over all positive experience.
NATHAN N
7/1/2026
James, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BREMEN, KY
Erik M|2025 Chevrolet Suburban
Confirmed Service Customer
7/1/2026
Brought vehicle in for repair (door was replaced from being hit). Apparently nobody checked to see if the door actually worked. After I picked it up, the door wouldn’t open from the inside and the electronic lock doesn’t work. Had to bring it back and still couldn’t fix it. Now I have to find time to bring it back again.
DAMIAN CLEMENTS
7/2/2026
Erik, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (270) 228-4464 so we can make your experience a positive one.
OWENSBORO, KY
Philip H|2020 Chevrolet Colorado
Confirmed Service Customer
7/8/2026
Very good,very helpful
WHITLEY OWENS
7/9/2026
Philip, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OWENSBORO, KY
Darrell D|2025 Chevrolet Trax
Confirmed Service Customer
7/17/2026
It was good
JAKE MURPHY
7/18/2026
Darrell, we really appreciate your feedback! If you're ever in need of more help, please let us know!
OWENSBORO, KY
Kimberly L|2020 Chevrolet Blazer
Confirmed Service Customer
7/21/2026
Didn’t have an appointment for service but they looked at my vehicle, told me they had the part but but the repair time was going to take a while. So they went out of their way to take me to the groomer to pick up my dog and then take me home and picked me up when my vehicle was done.
BAILEY CRABTREE
7/22/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
JAMES B|2026 GMC Sierra 1500
Confirmed Sales Customer
6/26/2026
All the sales people I was involved with were great to work with.
AARON A
6/27/2026
James, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Deborah L|2020 Chevrolet Equinox
Confirmed Service Customer
7/8/2026
Service was very quick, staff was really nice.
WHITLEY OWENS
7/8/2026
Deborah, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Mikel A|2016 GMC Acadia
Confirmed Service Customer
7/8/2026
I was in for an oil change. After 1.5 hours I went to see if my vehicle was done, because it has never taken that long before. Come to find out it has been done and the paperwork placed on the desk of someone at lunch. I feel this should not have happened and I will think twice before coming back.
WHITLEY OWENS
7/8/2026
Mikel, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (270) 228-4464 when you have an opportunity, and we will be more than happy to try and turn your experience around.
MACEO, KY
Joyce A|2026 Chevrolet Equinox
Confirmed Service Customer
7/13/2026
I got in for service the day I called. Good customer service while there.
WHITLEY OWENS
7/14/2026
Joyce, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Sharon J|2026 Chevrolet Trax
Confirmed Service Customer
7/13/2026
Was a wonderful experience.
SARA AMMONS
7/14/2026
Sharon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OWENSBORO, KY
Jesse A|2024 Buick Encore GX
Confirmed Service Customer
7/16/2026
Oil change & tire rotation fast. Appointment set day before. This is the way dealership keeps customers.
WHITLEY OWENS
7/17/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
OWENSBORO, KY
HAROLD J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/20/2026
Alex is just one of the top notch salesman you have
ALEXANDER A
7/21/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FALLS OF ROUGH, KY
KERI W|2026 Chevrolet Trax
Confirmed Sales Customer
7/23/2026
We have nothing but great things to say! Everyone was super friendly. Aaron was wonderful! He was very knowledgeable and great to work with.
AARON A
7/25/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
OWENSBORO, KY
Kimberly H|2023 GMC Terrain
Confirmed Service Customer
7/27/2026
Easy in, easy out. But I thought the cost was a little too much
WHITLEY OWENS
7/27/2026
Kimberly, we really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (270) 228-4464 when you have a chance. Thank you, and we look forward to hearing from you.
OWENSBORO, KY
Stephen B|2020 GMC 3500HD Sierra
Confirmed Service Customer
6/20/2026
Team members are always great….my issue was pricing. I recently had tire sensors replaced in a different state, they were 1/3 your price. I did not get my tire sensors replaced with your company. I went to another tire shop and and their price was half your price. I use your company because I can trust your team members, but I will not be back when paying double.
WHITLEY OWENS
6/21/2026
Stephen, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (270) 228-4464 when you can so we can address this situation directly. Thank you and have a great day.
UTICA, KY
Ms C|2026 Chevrolet Colorado
Confirmed Service Customer
7/3/2026
It was an easy process and Ashely was excellent.
SARA AMMONS
7/4/2026
We're happy you found our staff to be so supportive during your experience here at Don Moore Chevrolet GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Tony J|2015 GMC Acadia
Confirmed Service Customer
7/7/2026
The main thing is the price things cost, but yesterday my wife brought our 2015 GMC Acadia in for a scheduled oil change. When she arrived it was like she was bothering the representative, she was involved in a chat of sorts with fellow workers, and then when my wife returned, everyone was worried about eating pizza, it took forever to get a person to respond to her and then she was moved to one after another, just because of a coupon. THEN THE PERSON HAD THE AUDACITY TO COME UP TO MY WIFE WITH PIZZA IN HER HANDS AND EATING AT THE SAME TIME! THAT IS/WAS WAY PAST EXTREMELY UNPROFESSIONAL AS WELL AS UNPLEASANT OR UNCOMFORTABLE!! I truly don’t think that we will be back, and that’s sad, this was the second time something has happened different issues each time, but don’t think there’s going to be a 3ʳᵈ strike!! We will be telling others that is for sure!!!
JESSICA CLARK
7/8/2026
We regret to hear that you had this experience with us. Here at Don Moore Chevrolet GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (270) 228-4464 to discuss ways we can better serve you in the future.
UTICA, KY
Mr D|2020 GMC 1500 Sierra
Confirmed Service Customer
7/13/2026
I got my vehicle back and the work was excellent. They also cleaned it inside and out.
DAMIAN CLEMENTS
7/15/2026
David, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
OWENSBORO, KY
Mr T|2024 GMC Canyon
Confirmed Service Customer
7/14/2026
Everyone at the dealership was very helpful and friendly.
WHITLEY OWENS
7/15/2026
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CENTRAL CITY, KY
Gayla H|2026 Chevrolet Traverse
Confirmed Service Customer
8/3/2026
Exceptional service in buying my first car through Don Moore Chevrolet. I was very pleased with the knowledge of the vehicle and how well everything was explained. Will definitely be back in the future.
SARA AMMONS
8/4/2026
Gayla, We're glad to hear you found our staff was so knowledgeable and helpful! We can't wait to see you again, have a great day.
HAWESVILLE, KY
Joseph H|2026 GMC Sierra 1500
Confirmed Service Customer
4/3/2026
Great
SARA AMMONS
4/9/2026
Joseph, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
RICHLAND, IN
Mr B|2024 GMC Terrain
Confirmed Service Customer
4/22/2026
Great service, friendly staff
BAILEY CRABTREE
4/23/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
OWENSBORO, KY
Raymond O|2018 GMC 1500 Sierra
Confirmed Service Customer
5/13/2026
Great experience. Repairs are completed faster than first expected and my truck is operating normally.
BAILEY CRABTREE
5/14/2026
Raymond, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HARTFORD, KY
Timothy S|2019 GMC 2500HD Sierra
Confirmed Service Customer
6/10/2026
Requested oil change. Dent on top of wheel well on driver side. Manager stated no way the dent was caused by staff. Viewed staff working in cars without protective matting with accessing engine. Manager did fix dent at no charge. But it required another visit. When you live 45 minutes away with gas at 5 dollars a gallon plus the time involved it was very inconvenient. Why not have protective mats used by technicians when accessing engines. Belt buckles cause dents. Do better
VICTORIA CLAYTON
6/10/2026
Timothy, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (270) 228-4464 at your earliest convenience to discuss how we can turn this experience into a positive one.
OWENSBORO, KY
Johnny M|2024 GMC Sierra 1500
Confirmed Service Customer
6/27/2026
I was charged 323.00 for oil change and two filters. I called another dealship and they would charge 105.00 for oil change and tire rotation. I won’t be back..
WHITLEY OWENS
6/28/2026
Johnny, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 228-4464 when you have a chance. Thank you, and we look forward to hearing from you.
MORGANTOWN, KY
Jimmy F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/11/2026
Easy and quick
WHITLEY OWENS
7/12/2026
Jimmy, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
ROCKPORT, IN
Juan D|2020 Chevrolet Colorado
Confirmed Service Customer
7/20/2026
Excellent service and great staff
WHITLEY OWENS
7/20/2026
Juan, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
MICHELLE R|2026 Chevrolet Equinox
Confirmed Sales Customer
8/1/2026
Ashley H, Allen and Team are absolutely the best! They treated my sister and I like family and talked us through each of our purchases making sure we were getting the vehicles we wanted and that met our needs. Everything from car features, to warranties, to pricing was explained in detail to us. 100% recommend this dealership!
ASHLEY A
8/3/2026
Michelle, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
TELL CITY, IN
Nancy L|2026 Chevrolet Trax
Confirmed Service Customer
6/4/2026
Quick and informative
JAKE MURPHY
6/4/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
HARDINSBURG, KY
David W|2020 GMC Terrain
Confirmed Service Customer
6/29/2026
Service representative to the completion of my vehicle ----everything was smooth and professional!
BAILEY CRABTREE
7/1/2026
David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENSBORO, KY
Mark A|2026 Chevrolet Silverado 1500
Confirmed Service Customer
7/15/2026
Sirena did a fantastic job of helping me through the entire new vehicle buying process. She was very patient, helpful and knowledgeable. Everyone else at Don Moore was very friendly and professional and made the whole process relaxed and comfortable. I love my new truck!
SARA AMMONS
7/16/2026
Mark, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
WHITESVILLE, KY
Ronald C|2026 Chevrolet Equinox
Confirmed Service Customer
7/16/2026
Service was good. Timing was good. Good experience.
WHITLEY OWENS
7/17/2026
Ronald, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENSBORO, KY
Sharon G|2026 Chevrolet Trax
Confirmed Service Customer
7/22/2026
I had excellent service
JAKE MURPHY
7/24/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
OWENSBORO, KY
Juan D|2020 Chevrolet Colorado
Confirmed Service Customer
8/2/2026
Transmission fluid change was done and add my purchased additives to fluid. My transmission is now shifting better. Thank you!!!
JACOB MURPHY
8/4/2026
Juan, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!
OWENSBORO, KY
Gregory H|2013 Chevrolet Tahoe
Confirmed Service Customer
8/6/2026
Quick service
JESSICA CLARK
8/8/2026
Gregory, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Benjamin K|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/14/2026
bought new truck
JESSICA CLARK
8/15/2026
Benjamin, congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!
TELL CITY, IN
Gary L|2020 GMC Yukon XL
Confirmed Service Customer
8/14/2026
Not good
JACOB MURPHY
8/15/2026
Gary, thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (270) 228-4464 at your earliest convenience and we will do our best to resolve this with you.
OWENSBORO, KY
Clifford E|2015 Chevrolet Traverse
Confirmed Service Customer
5/25/2026
The service staff at Don Moore was professional, polite, and extremely helpful. I have tried some other oil change places, and I believe they do not compare to this dealership. I recommend you come in and see for yourself.
JESSICA CLARK
5/26/2026
Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENSBORO, KY
Mr K|2020 Chevrolet Colorado
Confirmed Service Customer
6/10/2026
Very fast service. Unfortunately your price is way to high i probally will find some where else more affordable, I'm retired now and need to save.
JESSICA CLARK
6/11/2026
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (270) 228-4464 so we may identify ways to improve your experience.
HAWESVILLE, KY
Sarah J|2024 Chevrolet Trax
Confirmed Service Customer
6/15/2026
Tire is not inflated to the appropriate psi, all spots in my driveway from where the oil has dripped off the frame. No sticker in the window showing when my next oil change is. Service was horrible.
JESSICA CLARK
6/17/2026
Sarah, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 228-4464 when you have a chance. Thank you, and we look forward to hearing from you.
SPOTTSVILLE, KY
Tony W|2024 GMC Canyon
Confirmed Service Customer
6/15/2026
2024 GMC Canyon - fuel tank would not open. Brought in to have latch replaced. Latch was replaced but area around fuel tank was scratched and has 2 dents. I was not made aware of this scratches and dents until I inspected the vehicle upon pick up. Now I have to take it to the body shop for repair.
JAKE MURPHY
6/17/2026
We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (270) 228-4464. We look forward to hearing from you.
OWENSBORO, KY
Richard M|2020 GMC 1500 Sierra
Confirmed Service Customer
8/7/2026
Good service. Friendly
JESSICA CLARK
8/8/2026
Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HARTFORD, KY
JEFFREY C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/7/2026
!!!! Ashley Hite was awesome
ASHLEY A
8/8/2026
Jeffrey, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
ATHENS, TN
Gregory A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/19/2026
I made an appointment for an oil change and to check for an oil leak, which has been down there now three times to look for when they brought the truck out. They had changed the oil, but never looked for the oil leak.
WHITLEY OWENS
8/20/2026
Gregory, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (270) 228-4464 so we can make your experience a positive one.
NEWBURGH, IN
Ronald W|2024 Buick Enclave
Confirmed Service Customer
4/13/2026
The service was easy to schedule, the schedule was on time, and the service was performed in a reasonable time
JESSICA CLARK
4/14/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
OWENSBORO, KY
Timothy L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/28/2026
Dropped my truck off for a scheduled 8:00 am appointment. Routine oil change, tire rotation & transmission service. It took six hours! I had plans that day and had to cancel them. Do not think i will ever come back. I have been a customer for 25 years.
JESSICA CLARK
5/28/2026
Timothy, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please reach out to us at (270) 228-4464 to speak to our manager directly.
OWENSBORO, KY
Cindy K|2026 Chevrolet Traverse
Confirmed Service Customer
6/10/2026
Ryan Taylor was an excellent salesman.
SARA AMMONS
6/11/2026
Cindy, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BEAVER DAM, KY
Mrs L|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/25/2026
Great
JESSICA CLARK
6/26/2026
Lawrence, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENSBORO, KY
Christopher W|2026 Chevrolet Equinox
Confirmed Service Customer
7/20/2026
Ryan Taylor is a pleasure to work with, this is the 2nd vehicle he has assisted with purchasing and will not be the last. I can say the same about the rest of the team at Don Moore, everyone was professional, courteous, and efficient making our purchase a positive experience.
SARA AMMONS
7/22/2026
Christopher, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
OWENSBORO, KY
Amanda D|2021 Chevrolet Trailblazer
Confirmed Service Customer
7/30/2026
Everyone was very nice and extremely helpful.
BAILEY CRABTREE
8/1/2026
Thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
CENTRAL CITY, KY
James R|2025 GMC Sierra 1500
Confirmed Service Customer
8/7/2026
Nice friendly people!!
JESSICA CLARK
8/8/2026
James, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
HENDERSON, KY
Alan D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/21/2026
Great service
WHITLEY OWENS
8/24/2026
Alan, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
TELL CITY, IN
David T|2026 GMC Yukon
Confirmed Service Customer
5/12/2026
Jake is very personable and helpful. He is a keeper.
JACOB MURPHY
5/13/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
OWENSBORO, KY
Kenneth R|2017 GMC Canyon
Confirmed Service Customer
5/29/2026
They found a broken stud when rotating the tires and fixed it.
JESSICA CLARK
6/1/2026
Kenneth, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
UTICA, KY
James T|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/9/2026
Great service. Extremely expensive!
JESSICA CLARK
6/10/2026
James, thank you; we appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (270) 228-4464.
UTICA, KY
Rita G|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/17/2026
Lillie is excellent to deal with. Very knowledgeable about our truck.
SARA AMMONS
6/17/2026
Rita, thank you for your kind words and this wonderful review! We hope you have a great day!
OWENSBORO, KY
Andrew J|2026 GMC Terrain
Confirmed Service Customer
6/19/2026
Well pleased
WHITLEY OWENS
6/21/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEWISPORT, KY
Joyce A|2026 Chevrolet Equinox
Confirmed Service Customer
8/15/2026
Found the problem in the tire, a nail. Repaired it and I was on my way. Good customer service.
WHITLEY OWENS
8/18/2026
Joyce, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENSBORO, KY
Douglas S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/21/2026
In and out quickly for oil change and tire rotation.
WHITLEY OWENS
8/24/2026
Douglas, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
DRAKESBORO, KY
Harold W|2017 GMC Terrain
Confirmed Service Customer
8/22/2026
John diagnosed my Terrain Radio screen problem. It is burned out and I need to find a used one to install. I have found one, and it is ordered and should be here by August 25-26. I will need to set up an appointment to have John try to replace it. I will call.
JESSICA CLARK
8/24/2026
Harold, we're happy you found our staff to be so supportive during your experience here at Don Moore Chevrolet GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENSBORO, KY
Steve S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/26/2026
I went in for my routine oil change and tire rotation, and I was out of there within 45 minutes. Everyone was pleasant and professional and I will keep returning for all of my maintenance and repair needs.
WHITLEY OWENS
8/28/2026
Steve, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENSBORO, KY
Toby A|2026 GMC Terrain
Confirmed Service Customer
7/27/2026
My husband took his car for an oil change at 3:30 on a Thursday. They got his phone number and said they'd call when it was ready. No call, we went by at 5:30 and they were closed. He couldn't get his car until the next morning so he was an hour late to work. Ridiculous!
WHITLEY OWENS
7/28/2026
Toby, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (270) 228-4464 when you can so we can address this situation directly. Thank you and have a great day.
OWENSBORO, KY
Audrey R|2017 Chevrolet Camaro
Confirmed Service Customer
7/29/2026
Staff was friendly and knowledgeable. Very detail oriented when fixing the damages
DAMIAN CLEMENTS
7/31/2026
Audrey, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
OWENSBORO, KY
Ronald W|2022 Chevrolet Blazer
Confirmed Service Customer
7/31/2026
Everything went fine. An hour and 1/2 for service and rotation seems to be longer than necessary
OWENSBORO, KY
Jon E|2025 Chevrolet Equinox
Confirmed Service Customer
8/3/2026
Good job
JESSICA CLARK
8/5/2026
Jon, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!
ROBARDS, KY
Brian S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/19/2026
Service was quick and all questions answered fully
WHITLEY OWENS
8/20/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENSBORO, KY
Michael W|2025 GMC Yukon
Confirmed Service Customer
8/25/2026
Got my car in at the last minute
WHITLEY OWENS
8/26/2026
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
OWENSBORO, KY
Jesse A|2024 Buick Encore GX
Confirmed Service Customer
8/10/2026
Service done quickly and well.
DAMIAN CLEMENTS
8/11/2026
Jesse, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
OWENSBORO, KY
Tanya M|2026 GMC Terrain
Confirmed Service Customer
8/7/2026
I had 2 vehicles serviced. It was a great experience with the GMC. Brought it in and out with no problem. The next day I dropped my husband's truck off for service and an oil change. The truck was dropped off on time with Jake and checked in. At 430 when my husband got off work he call up to see where they were on it. Kim answered and asked me to hold while she checks on it. 20 minutes later she answered again and asked what I needed. I said I need to know when my truck will be ready as it was dropped off 3 and half hours earlier. She told me to hold again. As I was on hold, my wife and I got in the gmc we bought earlier this year from Don Moore,and we drove to Don Moore. To our surprise there was nobody in the service department except for Elizabeth. She proceeded to try and call Kim who did not answer. She called Jake and they tried to figure out where they were on my truck. This was 5:45pm. The call started at 4:43pm. They couldn't figure out if it was already serviced or not. So Allen gave us a loaner for the day. We had to move our son into his dorm and need the truck. Elizabeth was a great help. Allen was also a great help. Kim was not helpful at all. She was very unhelpful.
JESSICA CLARK
8/9/2026
We regret your most recent visit with us was not up to the standards we strive for. We'd like the opportunity to turn your experience around. Please reach out to us at (270) 228-4464 at your earliest convenience to discuss how we can turn this experience into a positive one.
HAWESVILLE, KY
Andrew P|2025 GMC Sierra 1500
Confirmed Service Customer
8/24/2026
Waited 3hrs for an oil change. I was told 45 mins. If i didnt walk to the counter and check on it I would have waited even longer.
WHITLEY OWENS
8/25/2026
Andrew, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (270) 228-4464 when you have a chance. Thank you, and we look forward to hearing from you.
OWENSBORO, KY
David M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/24/2026
The oil change was fine a little expensive. I just picked up the truck from the transmission shop. $4500 to rebuild my transmission all because that four-cylinder to eight cylinder crap that General motors has put in their vehicles . General Motors has let me down no more !!!
WHITLEY OWENS
8/25/2026
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (270) 228-4464 so we can make your experience a positive one.
BEAVER DAM, KY
Gregory H|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2026
Was okay
JACOB MURPHY
8/12/2026
Gregory, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
CANNELTON, IN
Marty M|2019 GMC 1500 Sierra
Confirmed Service Customer
8/11/2026
No issues, everything went well.
WHITLEY OWENS
8/12/2026
Marty, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
GREENVILLE, KY
Bruce P|2022 Chevrolet Colorado
Confirmed Service Customer
8/11/2026
Great job
WHITLEY OWENS
8/12/2026
Bruce, thank you so much for the positive review! We hope you have a great day!
WHITESVILLE, KY
JEFFREY C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/19/2026
Excellent
ASHLEY A
8/19/2026
Jeffrey, thank you so much for the positive review! We hope you have a great day!
ATHENS, TN